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As you know today, 15th June, non-essential retail shops are permitted to open. West Suffolk Council has been working with partners in our main shopping towns to introduce measures to ensure this can be done in a safe way, and are very aware that all retailers may need support with signage or the measures they need to take.


We have created a resource pack for anyone to use to download signage, and also have floor stickers available. If you do receive any enquiries from local businesses please do signpost them to our resources page: https://www.westsuffolk.gov.uk/coronavirus/safer-places/spbusinesspack.cfm


And if you have any concerns in regards to highways and the ability to safely social distance or require any printed local signs, please do contact the Council’s customer services team: customer.services@westsuffolk.gov.uk as well as looking for the information on http://www.westsuffolk.gov.uk/coronavirus/safer-places/ which also links to the business pack.


This is unprecedented times for all of us and we recognise that despite best endeavours people and organisations will not get this right first time and indeed measures will change and evolve as guidance changes or new ideas are explored.




It is that time of year again when the SPCN annual parent/carer satisfaction survey goes live from 13th October to the 9th November.  This is a chance for ALL parents and carers of children and young adults with any additional need to have their say on education, health and social care services within Suffolk, and it is not limited to children/young people with EHCPs, but includes those on SEN Support and those with any additional need and/or disability even if they are not receiving additional support in school.   Every voice is VERY VERY IMPORTANT and it is only through collective voices that we can ever hope to change things. 


The survey can be completed for every child/young person with any additional need within a family, and we need to hear all experiences, whether bad, good or indifferent.




This year’s survey responses are more important than ever as we will be presenting them to the Department of Education and NHS England at their next Monitoring visit to Suffolk at the end of November.